We understand that plans can sometimes change. To help us manage event planning and logistics fairly for all participants, the following refund and transfer guidelines apply:
* Full refunds are available for cancellation requests submitted on or before September 28.
* Cancellation requests received between September 29 and October 5 are eligible for a 50% refund.
* After October 5, registrations are non-refundable; however, registrations may be transferred to another participant up to one day before the start of the registered program or event, i.e., October 18 for the Certification Program, October 21 for the Executive Masterclass, October 21 for the Gala Dinner, and October 22 for the Agility Conference.
Transfer requests must be submitted in writing in advance and are subject to organizer confirmation.
Thank you for your understanding and support. If you have any questions, please contact us and we will be happy to assist.